Education
Educational establishments vary in size and type, but share common issue when trying to manage a communications infrastructure. This is mainly due to the campus environment with staff who are often only available at certain times, and who are highly mobile within the establishment. Security continues to be a key element, as the security of both staff and students requires information and communication to work across many buildings and even across wider areas within a town or city.
Common challenges within educational establishments include:
- Efficient central answering of telephone calls
- Communication across campus sites
- Security of staff and students
- Controlled access to information and applications
- Information provision where PC’s are not feasible or cost prohibitive
Datapulse specialise in providing applications that address these issues:
- Flexible operator console software for fast efficient call handling
- Centralised directory – integrated to student and staff databases
- Access to information and applications via IP phones sets such as time tables, registration, exams etc
- Discrete messaging to telephone handsets or groups of phones via text message, audible alerts and paging
- Call logging and call recording reduces costs and protects against misuse and abuse